Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the website located at https://www.rls-solutions.com/ and any related services, content, communications, features, and functionality provided by RLS Solutions (“RLS Solutions,” “we,” “us,” or “our”).

By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our website or services.

1. Use of Website

You may use our website only for lawful purposes and in accordance with these Terms.

You agree not to:

• Use the website in any way that violates applicable law or regulation
• Attempt to gain unauthorized access to the website, servers, accounts, or systems
• Interfere with or disrupt the website or its operation
• Copy, scrape, reproduce, distribute, or exploit website content without authorization
• Transmit malware, malicious code, spam, or harmful material
• Use the website in a manner that could damage our reputation or impair other users’ access

2. Services

RLS Solutions provides digital and technology-related services, which may include website development, mobile app development, AI integrations, hosting, e-commerce development, digital marketing, content creation, automation, consulting, and related services.

Any specific project, scope of work, timeline, deliverable, or payment obligation for client work will be governed by a separate written agreement, proposal, statement of work, invoice, or other mutually accepted document between the parties. If there is any conflict between these Terms and a separate written client agreement, the separate agreement will control for that project.

3. No Professional Advice

Content on this website is provided for general informational purposes only and does not constitute legal, financial, tax, cybersecurity, compliance, or other professional advice. You should consult qualified professionals before making decisions based on any information provided through our website or communications.

4. Intellectual Property

All content on this website, including but not limited to text, graphics, branding, logos, design elements, code, layout, images, videos, downloads, and other materials, is owned by or licensed to RLS Solutions and is protected by applicable intellectual property laws.

Except as expressly permitted in writing, you may not:

• Reproduce, modify, republish, upload, post, transmit, distribute, or create derivative works from our content
• Use our name, logo, branding, or materials in a way that implies endorsement or affiliation
• Reverse engineer or attempt to extract source materials from protected website elements where prohibited by law

5. User Submissions

If you submit information to us through a contact form, email, scheduling tool, questionnaire, proposal request, or other communication channel, you represent that:

• The information you provide is accurate and lawful
• You have the right to provide that information
• Your submission does not violate any third-party rights or applicable law

Unless expressly agreed otherwise in writing, unsolicited ideas, suggestions, or feedback may be used by us without compensation or obligation to you.

6. Third-Party Tools and Links

Our website may contain links to third-party websites, software, platforms, plugins, payment processors, scheduling tools, analytics providers, social media platforms, or embedded content. We may also rely on third-party services to support our operations.

We do not control and are not responsible for the content, terms, availability, privacy practices, or performance of third-party websites or services. Your use of third-party services is at your own risk and subject to their terms and policies.

7. Payments and Client Work

If you engage RLS Solutions for paid services, additional terms may apply, including terms related to:

• Pricing and fees
• Deposits and payment schedules
• Revisions and change requests
• Deliverables and acceptance
• Delays caused by client non-responsiveness
• Third-party software or licensing costs
• Ownership and transfer of final work product

Unless otherwise stated in a separate written agreement, all fees paid are non-refundable once work has begun.

8. Project Timelines and Client Responsibilities

Any estimated timeline we provide is dependent upon timely client communication, approvals, access, content, assets, and other required cooperation.

RLS Solutions is not responsible for delays resulting from:

• Incomplete or inaccurate client information
• Delayed approvals or feedback
• Third-party outages or service interruptions
• Vendor, hosting, platform, or integration issues outside our control
• Changes in project scope

9. Disclaimer of Warranties

Our website and its content are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, to the fullest extent permitted by law.

We do not warrant that:

• The website will be uninterrupted, secure, or error-free
• Any defects will be corrected
• The website or servers are free of viruses or harmful components
• Any content is complete, accurate, or current
• Any business result, ranking, lead volume, sales outcome, or performance result will be achieved through use of our website or services

10. Limitation of Liability

To the fullest extent permitted by law, RLS Solutions and its owners, officers, employees, contractors, affiliates, partners, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to:

• Lost profits
• Lost revenue
• Lost data
• Business interruption
• Loss of goodwill
• Procurement of substitute services

To the fullest extent permitted by law, our total liability for any claim arising out of or relating to the website or these Terms will not exceed the greater of:

• The amount you paid us, if any, for the specific service giving rise to the claim during the three (3) months before the event giving rise to liability, or
• One hundred U.S. dollars ($100)

Some jurisdictions do not allow certain limitations of liability, so portions of this section may not apply to you.

11. Indemnification

You agree to defend, indemnify, and hold harmless RLS Solutions and its owners, officers, employees, contractors, affiliates, and service providers from and against any claims, liabilities, damages, judgments, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

• Your use of the website
• Your violation of these Terms
• Your violation of any law or third-party right
• Any information or material you submit to us

12. Termination

We reserve the right, in our sole discretion, to suspend, restrict, or terminate your access to the website at any time, with or without notice, if we believe you have violated these Terms or used the website in a harmful, unlawful, or abusive manner.

13. Privacy

Your use of our website is also subject to our Privacy Policy. Please review it to understand how we collect, use, and protect information.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Oklahoma, without regard to conflict of law principles.

15. Dispute Resolution

Any dispute arising out of or relating to these Terms or your use of the website will first be addressed through good-faith efforts to resolve the matter informally.

If a dispute cannot be resolved informally, any legal action shall be brought exclusively in the state or federal courts located in Oklahoma, and you consent to the jurisdiction and venue of those courts.

16. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the website after revised Terms are posted constitutes your acceptance of the updated Terms.

17. Contact Information

If you have questions about these Terms, please contact us at:

RLS SolutionsWebsite: https://www.rls-solutions.com/Email: info@rls-solutions.comPhone: +1 (572) 522-8082