Privacy Policy

Effective Date: March 9, 2026

RLS Solutions (“RLS Solutions,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you share with us through our website https://www.rls-solutions.com/ and any related services, communications, forms, or digital experiences we provide.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you may have regarding your information.

1. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

When you contact us, request a quote, schedule a consultation, submit a form, or otherwise communicate with us, we may collect information such as:

Your name
Email address
Phone number
Company name
Project details or business information you choose to provide
Any other information you voluntarily submit to us

B. Information Collected Automatically

When you visit our website, we may automatically collect certain technical and usage information, such as:

IP address
Browser type and version
Device type
Operating system
Pages viewed
Date and time of visits
Referring website or source
General usage and interaction data

C. Cookies and Similar Technologies

We may use cookies, pixels, analytics tools, and similar technologies to improve website functionality, understand usage patterns, measure marketing performance, and enhance user experience.

2. How We Use Information

We may use collected information to:

Respond to inquiries and communicate with you
Provide, operate, and improve our website and services
Deliver quotes, proposals, and project-related communications
Provide web design, development, hosting, marketing, AI integration, and related business services
Maintain security and prevent fraud or misuse
Analyze website performance and user engagement
Comply with legal obligations
Send marketing or promotional communications where permitted by law

3. How We Share Information

We do not sell your personal information.

We may share information with:

Service providers and vendors who help us operate our website, hosting, analytics, communications, advertising, payment processing, or other business functions
Professional advisors such as legal, accounting, or compliance providers
Government authorities or other parties when required by law or to protect our rights, users, or business
A successor entity in connection with a merger, acquisition, restructuring, or sale of all or part of our business

4. Third-Party Services and Links

Our website may contain links to third-party websites, platforms, tools, or integrations. We may also use third-party services such as website hosting, analytics providers, CRM tools, scheduling tools, advertising tools, social media platforms, and embedded content providers.

We are not responsible for the privacy practices of third-party websites or services. We encourage you to review their privacy policies before providing information.

5. Analytics, Advertising, and Meta Platforms

We may use analytics and advertising technologies, including tools provided by third parties, to understand website traffic, user engagement, and ad performance.

If you interact with us through Meta platforms, Facebook, Instagram, or related tools, information may also be processed according to Meta’s applicable terms and privacy practices, in addition to this Privacy Policy.

6. Data Retention

We retain personal information for as long as reasonably necessary to:

Fulfill the purposes described in this Privacy Policy
Provide requested services
Maintain business and legal records
Resolve disputes
Enforce agreements
Comply with legal obligations

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Choices and Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of your information, subject to legal or operational exceptions
Object to or limit certain processing
Opt out of marketing communications

To exercise any applicable privacy rights, contact us using the information below.

9. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will take appropriate steps to delete it.

10. International Users

If you access our website from outside the United States, you understand that your information may be processed and stored in the United States or other jurisdictions where our service providers operate.

11. Data Deletion Requests

If you would like to request deletion of your personal data, you may submit a request by emailing us at info@rls-solutions.com with the subject line Data Deletion Request. We may need to verify your identity before processing your request.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, you may contact us at:

RLS SolutionsWebsite: https://www.rls-solutions.com/Email: info@rls-solutions.comPhone: +1 (572) 522-8082